Eligibility/Intake

Client Intake

All eligible individuals seeking services must go through our client intake process. Client intake begins at 9 AM on Tuesdays and Thursdays. Space is limited, so clients should arrive before 9:00 AM to ensure that they are able to be seen. Client’s eligibility is initially confirmed by verifying their documents. Clients seeking services should bring all documents to verify that they are eligible for our services, including homeless verification forms, proof of eviction, vouchers, proof of income, statement of benefits received, etc. Once a client is confirmed to be eligible for the services provided clients will meet with an intake worker to evaluate their needs and case. Clients should be prepared to provide details regarding their needs and should bring any and all relevant documents and information with them to client intake.

Who is considered “currently homeless?”

You are considered “currently homeless” if any of the following is true for you:

  • You are living on the street.
  • You are living in a place otherwise “not meant for human habitation” such as: an abandoned building, park, transit station, emergency room, car, airport, storage unit, etc.
  • You are fleeing intimate partner violence/domestic violence, have no housing, and have no resources to obtain housing.
  • You are living in a residential drug or alcohol treatment facility (verification letter required).
  • You are living in a homeless shelter (verification letter required).
  • You are living in transitional housing (verification letter required).
  • You are living in an intimate partner violence/domestic violence safehouse (verification letter required).
  • You are exiting an institution where you resided for 90 days or less AND you resided in an emergency shelter or place not meant for human habitation immediately before entering the institution.

Who is considered “imminently homeless” or “at risk of becoming homeless?”

You are considered “imminently homeless” or “at risk of becoming homeless” if either of the following situations are true for you:
Situation 1

  • Your landlord has demanded that you move out, and you are within 14 days of the deadline to move, AND
  • You have not found a new place to live, AND
  • You cannot afford a new place to live.

Situation 2

  • You are staying with a friend/family member/other person and they have demanded that you move out within the next 14 days, AND
  • The person with whom you are living provides you with a letter stating the same, AND
  • You cannot afford a new place to live.

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